Novix Automation – Privacy Policy

Effective Date: 03/25/2026

Last Updated: 04/02/2026

This Privacy Policy explains how Novix Automation (“we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information when you use our Services.


1. Information We Collect

A. Personal Information

May include:

  • Name

  • Email address

  • Phone number

  • Business details

  • Billing information (processed via third-party providers)

B. Usage & Technical Data

  • IP address

  • Browser type

  • Device identifiers

  • Log and activity data

C. Messaging Data

  • Opt-in status

  • Message delivery data

    Consent records are never shared with third parties.


2. How We Use Information

We use information to:

  • Provide and operate Services

  • Process transactions

  • Send service-related communications

  • Improve platform performance

  • Maintain security and compliance

  • Respond to support inquiries


3. SMS & Mobile Data Protection

No mobile information is shared with third parties or affiliates for marketing or promotional purposes.

Permitted sharing:

  • Subcontractors providing essential services (e.g., customer support, infrastructure)

Text messaging opt-in data and consent are never sold, shared, or transferred.


4. Legal Bases for Processing

Where applicable, processing is based on:

  • User consent

  • Contractual necessity

  • Legal obligations

  • Legitimate business interests


5. Cookies & Tracking

We use cookies and similar technologies to:

  • Improve functionality

  • Analyze usage

  • Maintain security

You may control cookies via browser settings.


6. Data Retention

Information is retained only as long as necessary for operational, legal, and compliance purposes.


7. Data Security

We implement reasonable administrative, technical, and physical safeguards.

However, no system is 100% secure.


8. Your Rights

Depending on jurisdiction, you may have the right to:

  • Access your data

  • Correct inaccuracies

  • Request deletion

  • Withdraw consent

  • Opt out of communications

Requests may be sent to:

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9. Children’s Privacy

Novix Automation does not knowingly collect data from children under 13.


10. International Compliance

We take reasonable steps to comply with applicable privacy laws, including:

  • FTC Act

  • TCPA

  • CAN-SPAM

  • COPPA

  • CCPA (where applicable)

  • PIPEDA (Canada, where applicable)


11. Changes to This Policy

We may update this Privacy Policy at any time. Updates take effect upon posting.


12. Contact Us

For privacy questions or data requests:

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