Novix Automation – Terms & Conditions

Effective Date: [UPDATE]

Last Updated: [UPDATE]

These Terms and Conditions (“Terms”) govern your access to and use of the Novix Automation platform, products, services, websites, software, messaging programs, and related offerings (collectively, the “Services”).

By accessing or using Novix Automation, you agree to be bound by these Terms. If you do not agree, you may not use the Services.


1. Company Information

Novix Automation is operated by [LEGAL BUSINESS NAME], a U.S.-based limited liability company.

Support inquiries may be directed to:

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2. Description of Services

Novix Automation is a software-as-a-service (SaaS) platform that provides marketing automation tools, communication tools (including SMS and email), CRM functionality, and related business services.

Features and availability may change at any time at Novix Automation’s discretion.


3. Eligibility

You must be at least 18 years old and legally capable of entering into a binding contract to use the Services.


4. User Accounts

You are responsible for:

  • Maintaining the confidentiality of your login credentials

  • All activity that occurs under your account

  • Ensuring information you provide is accurate and up to date

Novix Automation reserves the right to suspend or terminate accounts that violate these Terms or applicable laws.


5. SMS & Messaging Terms (A2P / TCPA Compliant)

By opting into Novix Automation messaging services, you consent to receive transactional, informational, and promotional messages related to your use of the Services.

Opt-Out

You may cancel SMS messages at any time by replying STOP.

Upon confirmation, you will no longer receive SMS messages unless you re-opt in.

Help

Reply HELP or contact for assistance.

Carrier Disclaimer

  • Carriers are not responsible for delayed or undelivered messages

  • Message and data rates may apply

  • Frequency varies based on usage and account activity

No mobile opt-in data or consent information is shared with third parties.


6. Acceptable Use

You agree not to:

  • Use the Services for unlawful, deceptive, or abusive purposes

  • Violate A2P, TCPA, CAN-SPAM, or data protection laws

  • Send spam, phishing, or misleading messages

  • Infringe on intellectual property rights

Novix Automation may suspend or terminate access for violations.


7. Payments & Subscriptions

  • Fees are billed according to your selected plan

  • All payments are non-refundable unless required by law

  • Pricing and plans may change with notice

Failure to pay may result in service suspension.


8. Intellectual Property

All software, branding, content, and materials provided by Novix Automation are owned by or licensed to Novix Automation and may not be copied, resold, or redistributed without written permission.


9. Disclaimers

Services are provided “as is” and “as available.”

Novix Automation makes no guarantees regarding uptime, deliverability, or results.


10. Limitation of Liability

To the maximum extent permitted by law, Novix Automation shall not be liable for indirect, incidental, or consequential damages, including lost profits or data.


11. Termination

Novix Automation may terminate or suspend access at any time for violations of these Terms or applicable law.


12. Governing Law

These Terms are governed by the laws of the United States, without regard to conflict-of-law principles.


13. Changes to These Terms

We may update these Terms at any time. Continued use of the Services constitutes acceptance of updated Terms.


14. Contact

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